Staples International

Staples is committed to making it easy for customers to buy a wide range of office products. With $23 billion in sales, Staples is the world’s largest office products company. Staples services businesses of all sizes and consumers via its stores, websites, mail order catalogues and sales teams in 27 countries throughout North and South America, Europe, Asia and the Pacific, counting 91,000 associates worldwide. Team up with us and you could soon find yourself in a down-to-earth environment with plenty of opportunities to put your talent to work.

For our is Competence Center in Brussels  (Sint-Lambrechts-Woluwe), we are looking for a full time:

Job Description/Objectives:

Because of the build of an IS Competence Center in Brussels the application scope of the EDM team is expanding.

Within the EDM team for Europe, the Senior EDM Analyst will play an important role working on a variety of Business Intelligence and Data warehousing systems. The main work will be in the EuDW and SAP2GO environment, but also all other applications managed by this team are in scope. E.g. the financial data warehouse for retail and the marketing databases. Working as a member of a European Shared Services Team, the position will report to the EDM Team Lead.

This will be a ‘hands on’ role requiring excellent technical and functional skills and a good knowledge of the business.  Next to managing small to medium sized projects and displaying excellent organizational and communication skills, the Senior EDM Analyst is a good analyst with a results orientated focus.

Responsibilities:

EuDW

·         Contribute to the evolution of Staples Systems Strategy through observation of trends in use on the EDM systems and communicating recommendations to Senior Managers.

·         EuDW Architecture – current and strategic

·         Systems Administration & security

·         Project work related to the EDM systems including

• Functional Requirement Specifications
• QAT
• Document validation

·         Data integrity

·         Issue management

Reporting – Development and System admin

·         Cognos Framework and cubes

·         BO universe and Reporting

Deliverables

·         Deliver projects with efficiency identifying critical factors on time, prioritizing resources and tasks, and communicating project activity to stakeholders.

·         Provide leadership to other IS teams relating to the application of EDM systems.

·         Operate in conjunction with European, US and Business Unit team members.

·         Understand, analyze and formalize business requirements.

·         Perform project management for projects up to 75-400 man days.

·         Establish documentation of business procedures to follow.

·         Maintain appropriate plans for project work.

·         Report on a consistent and regular basis to the EDM team lead

·         Knowledge sharing

Support

·         Issue management & support on all EDM systems

·         Perform 2^nd and 3rd level support as required, personally and/or with the help of other resources (internal or contract) to resolve all support tickets raised.

·         Ensure that the business Users and the various European IS teams have appropriate training.

·         System Admin on all systems

• E.g. security (Sox compliance)
• User access maintenance

·         Processing of ad-hoc requests

·         Compliance

• Sox
• SDLC
• ITSM – Service Management
• Documentation

·         General business support

·         On-call routine

·         Primary contact point for all technical & functional topics with technical partners

Customer User Partnering

·         Develop on going relationships with key business users and IS Teams, to discuss solutions, plan work activities communicate progress and to drive decisions when required.

·         Work ‘as one team’ with the other IS teams in Europe, all channels.

Communication

·         Encourage efficient communication within the team and across IS.

·         Organize efficient communication towards business contacts through regular reports, project meetings, etc..

Qualification/Requirements:

·         Master degree in computer science, business administration, operations engineering or related field.

·         Min. 5 years experience in a Business Analyst role with a focus on Data Warehousing

·         Focus on IS systems; BI experience is a must with systems like Oracle, MS SQL, Business Objects, ETL tools like Powercenter, BW environment. Furthermore: Excel, Access, Visio, and other productivity tools.

·         Good understanding of business processes, preferably in a Retail, Delivery of Contract environment

·         Team player

·         Pragmatic approach

·         English is the corporate language; Dutch, French and German would be a plus.

·         Excellent organizational skills and ability to prioritize between the needs of different projects.

·         Good time-management skills (ability to progress different topics concurrently)

·         Strong written and verbal communication skills with both technical and non-technical personnel.

·         Ability to travel within Europe

Contact information:

If you want to know more or want to apply please contact Rutten Christelle, HR Officer, through: christelle.rutten@staples.be or call +32 661 94 32